The WinRed donor support team
is here to help

When donating on WinRed your donations go directly to the candidates you want to support. WinRed does not direct where your donation goes — that is 100% your decision. We just help make sure it gets there securely.

Yes, the WinRed donor support team is happy to refund any donation that you did not intend to make. We can process refunds up to 60 days after the charge — after that you will need to contact the campaign itself, as WinRed does not keep your donation.

Of course — we are happy to cancel any future donation so you are not charged again.

WinRed never charges without your permission. If you accidentally opted into a recurring donation, we are happy to help cancel it and refund it for you.

Our US-based support team typically responds within 30 minutes during business hours (9am–6pm ET, Mon–Fri).

No — WinRed is a donation processing platform only. We are not sending fundraising messages and are not involved in their content or who they are sent to. Those messages come from the campaigns and organizations you have supported. Any questions about specific messages are best directed to the organization sending them.